Shipping and Delivery

Delivery Timeline Pickup Stations Shipping Fees Prepaid-Only Locations
Jumia returns & refunds policy

Want to pick up your order from Jumia?

You can pick up your package from any of our pick-up stations nationwide, provided you select a location while placing your order. Please view below more information about our pick-up stations.

Pick-up station locations

Spintex Pickup Station

City: Spintex Road
Address: #127b Baatsona Spintex Road, Motorway Industrial Area.
Landmark: (Behind Herbalife)d
Working Hours: 08:00 to 18:00 hrs (Monday to Friday)
Phone: 0266 224 624
View Map

Abelempke Pick-Up Station

City: Abelemkpe
Address: Santana Road
Landmark: Aqutec Building
Working Hours: 08:00 to 18:00 hrs (Monday to Friday)
Phone: 0245 987 561
View Map

Makola Pick-Up Station

City: Accra Central
Address: First floor, SICLife Mall, adjacent Barclays Bank
Landmark: Rawlings Park
Working Hours: 08:00 to 17:00 hrs (Monday to Friday)
Phone: 0242 763 781
View Map

Kumasi Pick-Up Station

City: Asafo
Address: Plot No. 43 off Starlets Avenue Asafo.
Landmark:Opposite Ashanti Home Touch Restaurant
Working Hours: Monday-Friday: 8am-6pm
Phone:0264 226 711
View Map

Track your order

You can track your order by clicking on "Your Account" at the top-right hand corner of the home page.