IndustryHotels / Lodging
We are looking for an Assistance Manager for our small hotel in Bagamoyo.
• Oversee personnel including receptionist and kitchen staff
• Monitor employee performance and conduct regular evaluations to help improve customer service.
• Collect payments and maintain records of budgets and expenses.
• Welcome and register guests once they arrive.
• Resolve issues regarding hotel services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the hotel’s services and amenities.
• Coordinate with external parties including suppliers, travel agencies, and conference planners.
• Evaluate hotel performance and ensure compliance with health and safety rules.
• Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
• Bachelor’s degree or Diploma in Hospitality, Business Administration or relevant field.
• A minimum of 2 years’ experience in hotel management or similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.
Location: Bagamoyo Town
Women are highly encouraged.